Chick-fil-A has been named America’s favorite fast food chain. It has taken the top spot on the American Customer Satisfaction Index (ASCI) for four years in a row.
The ACSI is based on input from nearly 23,000 consumers. Chick-fil-A scored an 86 on the ACSI’S 100-point scale. That is one point lower than the chain got last year. “The chicken specialist dominates the rankings with the highest score across both restaurant categories, and its food quality continues to rate higher than the competition,” the ACSI’s report said.
